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I just wanted to pass along how much we are enjoying our new dock this summer! We've found your craftsmanship to be truly outstanding. We simply couldn't be happier with your quality of work. Further, I'd like to thank your entire staff for the superior customer service we received. The entire process, from planning to install couldn't have gone any smoother. Your attention to detail and level of customer service is hard to find and please know it is greatly appreciated. 1st class job HDB Marine!
Sincerely, Jeff Folkins
Too bad I am unable to e-mail you a picture of our dock. Although the railings and bumper strips were not on when we left town, we have received a number of compliments. It is one of the sharpest docks on the Lake. The assembly crew did a good job, but the installation crew led by Arden saved the day and made the critical difference to enhance the reputation of Harrison Dock. This was not an easy installation with a 42 foot rock outcropping over which a 4 foot wide ramp was installed culminating in an octagon shaped lounge area. The hard work and professionalism of Arden's crew solved problems on the fly. I am still not sure how they were able to fit everything in place. We also appreciate the accommodation of our travel schedule ...you started and finished on time!
Regards Bob and Barb Behm
Hello Daren. (and Leslie to be sure I heard Daren's email address correctly on my recorder) Yes! Certainly you may incorporate whatever you'd like of this note into your new internet site!! Please go ahead and sign it Scot & Leslie Cummings if you would.
We won't get to the lake to access it until mid June unfortunately, but trust that you have completed in the best fashion possible and it is DONE so we are happy.
Scot & Leslie Cummings
P.S. Let us know when your site is done and and we'll check it out. Never know WHAT we may need or dream of next for our dock/boat. A 'boat lift'is on the 'dream sheet'.
Charles, I wanted to take a minute and thank you for a great dock designing/buying experience. I had a few specific ideas what I wanted (a small slip) but was unsure as to size and materials. I appreciate everyone at the company taking the time to answer my many many questions. I was very impressed with the whole process, from design to delivery and set up. The guys who came to the lake were very pleasant and worked with me as I tried to figure out exactly where I want to set the dock. My wife and I love the dock as well as the attached jet ski dock. The neighbors have described it as the "perfect size dock" and a "home run". I know we will enjoy many years with this dock and look forward to recommending your company to everyone that asks about it. Fyi, over the holiday weekend I gave my old dock to a guy down the lake, I am sure happy to see it gone.
Thanks again, Troy Thompson
Mark ... please express my appreciation to your crews. One crew re-set my boat lift and a second crew corrected a piling problem (brute force applied) ... Both crews were extremely helpful and proficient ... as I have come to expect. Harrison Docks is a CAN DO outfit and your guys make it happen ... T H A N X (and don't forget to bill me).
To Bob and the HDB Marine Team,
Thanks for your efforts on our recently completed dock. We've been using it for the last few months and have been extremely happy with the quality of the work done. I joke with my friends that my kids won't replace this dock, it will be my grandchildren. As you know we had some tight time constraints for getting the work done because of a large group of friends who were scheduled to visit. We really appreciate your team working overtime and weekends to get the work done in spite of poor weather and having to wait for the lake level to rise.
Thanks again for the great work and for coming in on budget. Thanks also for the responsiveness on the little tweaks we've done since completion.
Jon & Becky Rands